Shipping & Returns

SHIPPING POLICY

All orders are shipped Monday through Friday, excluding National holidays. Please allow 24 hours for processing, therefore orders will typically be shipped out the next business day. In most cases, orders placed over the weekend will be processed and shipped the following Monday.

Free Shipping is available on all orders over $150. Please note, total must be over $150 AFTER any discounts have been applied, and does not include taxes. 

Allow anywhere from 3-7 days for both STANDARD and FREE shipping. 

(CURRENTLY UNAVAILABLE) *** EXPRESS shipping is available within Canada at a rate of $20. Orders over $100 can choose EXPRESS shipping for $10. (With COVID, shipments are being delayed so we have temporarily paused this option) 

INTERNATIONAL shipping is a flat rate of $20. 

 

 

RETURN & EXCHANGE POLICY

We want you to be completely satisfied with your PLYR order. In the event that you are not satisfied with your purchase, we will gladly accept your return in original condition, with all tags attached, within thirty (30) days of your order being placed. Please note - for exchanges and returns on orders under $150, shipping is at the expense of the customer. Orders over $150 receive free returns and exchanges and a Canada Post return label will be emailed to you. 

Upon receiving the returned goods, PLYR reserves the right to deny refund if the merchandise does not meet PLYR’s shipping and returns policy requirements.

All LAST CHANCE items are FINAL SALE and may not be returned for refund.