All orders are shipped Monday through Friday, excluding National holidays. Please allow 24 hours for processing, therefore orders will typically be shipped out the next business day. In most cases, orders placed over the weekend will be processed and shipped the following Monday.
Free Shipping is available on all orders over $125. Please note, total must be over $125 AFTER any discounts have been applied, and does not include taxes.
Allow anywhere from 3-7 days for both STANDARD and FREE shipping.
EXPRESS shipping is available within Canada at a rate of $20. Orders over $100 can choose EXPRESS shipping for $10. (With COVID, shipments are being delayed so we have temporarily paused this option)
INTERNATIONAL shipping is a flat rate of $20.
We want you to be completely satisfied with your PLYR order. We will gladly accept your return in original condition, with all tags attached, within thirty (30) days of your order being placed. Included in every shipment is a return form. For a Canada Post return label please email us at email@example.com with your order number and the specifics of your return or exchange. Please also fill out the return form and include it with the package you are returning. If you are using your own shipping provider please email us notifying us of an incoming shipment.
All LAST CHANCE items are FINAL SALE and may not be returned for refund.
If you need to exchange for a different size, we will accept although you will be responsible for shipping fees. Please note that shipping and handling charges incurred by PLYR are non-refundable on ANY RETURN. Upon receiving the returned goods, PLYR reserves the right to deny refund if the merchandise does not meet PLYR’s shipping and returns policy requirements.